1. Who We Are

[delariesshop] ("we", "us", "our"), trading as Delaries, operates this website at [support@delaries.co.uk].

2. Age Restriction & Eligibility

This website and the products sold on it are intended strictly for adults aged 18 or over (or the age of majority in your jurisdiction, if higher). By using this site or placing an order, you confirm that you meet this age requirement. We reserve the right to refuse service or cancel any order if we reasonably believe the buyer is under 18.

3. Products & Descriptions

We make every effort to display our products, colours, and descriptions as accurately as possible. However, we do not guarantee that your device's display will accurately reflect the actual product colour or finish. Product images are for illustrative purposes and may vary slightly from the item received.

4. Pricing & Payment

• All prices are listed in GBP (£) and include applicable UK VAT unless stated otherwise
• We reserve the right to change prices at any time without prior notice; the price charged will be the price displayed at the time you place your order
• Payment is processed securely at checkout via our approved payment providers
• We reserve the right to refuse or cancel an order if a pricing or listing error occurs

5. Orders & Order Acceptance

When you place an order, you will receive an order confirmation email - this confirms we have received your order but does not guarantee acceptance. We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, suspected fraud, or other reasonable cause. If we cancel your order after payment, you will receive a full refund.

6. Shipping & Returns

Details of how we ship orders and how returns/refunds are handled are set out in our separate Shipping Policy and Return & Refund Policy, which form part of these Terms.

7. Intellectual Property

All content on this website - including text, graphics, logos, images, and the Delaries name and branding - is our property or used under licence, and is protected by copyright and trademark law. You may not reproduce, distribute, or use any content from this site without our prior written permission.

8. Account Registration

If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Please notify us immediately of any unauthorised use of your account.

9. Prohibited Use

You agree not to use this website for any unlawful purpose, to infringe our intellectual property, to transmit harmful code, to attempt unauthorised access to our systems, or to purchase products on behalf of, or for the use of, anyone under the age of 18.

10. Product Use & Safety

Please always read and follow the instructions and safety guidance provided with each product. We are not liable for any injury, damage, or adverse reaction resulting from misuse or improper use of a product. Products should be inspected before use and discontinued if any defect is noticed. Always clean and store products as instructed.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of this website or our products. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law, including your statutory rights under the Consumer Rights Act 2015.

12. Your Statutory Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.